Privacy

The Willow Group is strongly committed to protecting the privacy of any prospective clients, our clients, and any visitors to our web site www.thewillowgroup.com or our affiliate‘s web site (www.hyper-media.ca).

This privacy policy applies to The Willow Group’s web site as well as to all of our services. This policy does not apply to other companies' or organizations' Web sites to which we link. These links to third party web sites on the site are provided solely as a convenience for you. If you use these links, you will leave The Willow Group’s web site. The Willow Group does not control and is not responsible for any of these sites, their content or their privacy policy. Nor do we endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. Web pages and forms covered by this policy are clearly marked with our logo so you know where this policy applies.

The purpose of this privacy policy is to inform you of the type of information we may gather about you when you visit The Willow Group’s web site or use The Willow Group’s services, how we may use that information, whether we disclose it to anyone, the choices you have regarding our use of the information, as well as your ability to correct this information.

The Willow Group provides this online privacy statement to make you aware of our privacy policy, practices and of the choices you can make about the way your personally identifiable information is collected and used.

Information collected:

We only request personally identifiable information (that is, information that can be directly linked to you personally) in order to provide that service or product to you.

Requests for further information
Information that we gather includes:

• Name
• Company Name
• Title
• Address
• Telephone number
• Email Address

At time of sign up
Information that we gather includes:

• Name
• Company Name
• Title
• Address
• Telephone number
• Email Address
• Credit Card Details

Purpose of the collected information:

The Willow Group uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back with you, and to update you on service and benefits.

From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.

Use of the collected information:

We may also use that information to let you know of additional products and services about which you might be interested. You can choose not to receive such information if you don't want to by letting us know on the registration screen when you sign up for our services.

Data collected online may also be combined with information you provide when you contact The Willow Group to request further information, to request help solving a registration or billing issue or making a comment.

The Willow Group is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

The Willow Group will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with our Associates who are acting on our behalf for the uses described in "Purpose of the collected information". These Associates, including those in Canada and/or any other countries, are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements. Furthermore, The Willow Group and our Associates in Canada are prohibited from disclosing personally identifiable information to third parties by law.

If we ever change our privacy policy, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

If you believe The Willow Group or one of our Associates is not adequately following these guidelines, please notify us. The Willow Group respects all applicable Canadian privacy regulations. You can find more information about Canadian privacy regulations at http://www.privcom.gc.ca/, the Privacy Commissioner of Canada’s web site.